Privacy Policy
At tutufox ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website www.tutufox.com.
1. Information We Collect
- Personal Information You Provide: When you place an order, create an account, subscribe to our newsletter, or contact us, we collect information such as your name, email address, shipping and billing address, phone number, and payment details(securely processed via SSL encryption).
- Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device, browsing actions, and patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and date/time stamps.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze Site traffic, and deliver personalized content. You can manage cookies through your browser settings.
2. How We Use Your Information
We use your personal information to:
- Fulfill your order
- Send you an order confirmation
- Send you requested product or service information
- Send product updates or warranty information
- Respond to customer service requests
- Administer your account
- Respond to your questions and concerns
- We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third parties who help us operate our business (e.g., payment processors, shipping companies, marketing platforms) under strict confidentiality agreements.
- Legal Requirements: When required by law or to protect our rights.
We do not use your personal information or images in advertising without your explicit consent.
4. Promotional Offers and Incentives
We may offer free gifts or discounts only under the following conditions:
- As part of a purchase
- As part of a broader marketing campaign
- Never as a method to collect personal information as the primary goal
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing of your data
- Withdraw consent where applicable
- Lodge complaints with data protection authorities
To exercise your rights, please contact us at support@tutufox.com.
6.Behavioral Targeting / Re-Targeting
We partner with third-party advertising networks to either display advertising on our website or to manage our advertising on other websites. Our ad network partners use cookies and web beacons to collect non-personally identifiable information about your activities on this and other websites, in order to provide you with targeted advertising based on your interests.
If you prefer not to have this information used for the purpose of serving you targeted ads, you can opt out through your browser or ad preferences settings. Please note, this does not opt you out of receiving ads altogether — you will continue to receive generic advertisements.
7.Links to Other Websites
Our Site may contain links to other websites whose privacy practices may differ from those of Tutufox. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully review the privacy policy of any website you visit.
8.Analytics Data Gathering
We use third-party analytics tools, such as Google Analytics, to help us understand website traffic and user behavior. One of the features we use includes non-personally identifiable third-party audience data (such as age, gender, and interests), which helps us improve our services and better tailor our content.
9.Data Retention
We retain your personal information as long as your account is active or as needed to provide services to you.
If you wish to cancel your account or request that we no longer use your information to provide services, please contact us at: support@tutufox.com.
We may still retain your information as necessary to:
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
10.Deletion / Deactivation
If your personal information changes, or if you no longer wish to use our services, you may update, correct, or delete your information by accessing your account settings or by contacting us via the contact details provided below.
11.Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the information you submit, both during transmission and once received.
When you enter sensitive data (such as credit card numbers) on our order forms, we encrypt the transmission using Secure Socket Layer (SSL) technology.
We also encrypt customer data in our databases, so that names, addresses, and other identifiers are never stored in plain text.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use best practices to protect your data, we cannot guarantee absolute security. Please contact us at support@tutufox.com if you have any questions or concerns about the security of your data.
12.Payment Processing
We accept select paypal, credit cards, Visa, Discover, American Express, and other common payment methods. When you provide payment information, it is handled by a third-party payment processor whose own privacy policy and security practices will apply. We recommend reviewing their policy before submitting any payment information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us anytime at support@tutufox.com.
